Through the new customer, tab businesses can even respond to customer reviews and get notifications on new customer connections as well. The new tab also enables businesses to see all their followers on Google Maps and using the new post button, engage them with attractive content to encourage repeat visits. Businesses Appīusinesses can connect with customers, reply to reviews and receive messages, all in one place, through the updated customer tab. Businesses can also manage their information seamlessly on Google from the profile tab and watch edits appear real-time across Search and Maps. Businesses can upload a photo, create an offer or an event, and add it right to their profile on Google for the world to see. The new post button is a simple and free way to stand out on Google with a great Business Profile. New features such as the new post button, a customer tab and the bottom navigation bar, allow businesses to follow and message customers directly from the app, enhancing engagement between both the parties. The new app allows businesses to update their profile, converse with customers, and attract new ones in real-time, on-the-go. To help businesses be present where customers are, Google India today, launched a completely new, redesigned, Google My Business App. The app is simple and free tool for SMBs to start their digital journey through listings on Google and keep their business presence up-to-date on Google Search and Google Maps. With increased internet penetration, smartphones have become an important storefront for brands and businesses of all sizes. The new app enables SMBs to manage profile on-the-go and boost customer engagement Google My Business App Google My Business App Simple and free tool for SMBs to list on Google Search and Google Maps. Google launches new Google My Business App
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